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Links

The following external links may be useful to you when seeking information on superannuation, tax, legislation, financial planning and related subjects.

Association of Superannuation Funds of Australia (ASFA) - asfa.asn.au and superguru.com.au

ASFA’s website covers all aspects of superannuation and offers lots of easy-to-follow information on its Super Guru site.

Financial Planning Association (FPA) - fpa.asn.au

The FPA website provides information about finding a financial planner.

Australian Prudential Regulatory Authority (APRA) - apra.gov.au

APRA’s website offers general and statistical information about superannuation.

Australian Securities and Investments Commission (ASIC) - asic.gov.au

ASIC’s website contains information about your rights as a superannuation fund member, including a link to its Moneysmart consumer site, where you can find financial tips and safety checks and calculators.

Australian Taxation Office (ATO) - ato.gov.au

The ATO’s website has all the information about the tax treatment of super and when you can access your super.

Dispute resolution

The Superannuation Complaints Tribunal (SCT), the Financial Ombudsman Service Australia (FOS) and the Credit and Investments Ombudsman (CIO) are three separate bodies that, together, currently provide a framework for external dispute resolution (EDR) and complaints. They settle disputes between members and their super funds (SCT) or financial services providers (FOS), and between consumers and participating financial services providers (CIO).

In the 2017 Federal budget handed down on 9 May 2017, it was announced that the government will replace this system with a new dispute resolution framework from 1 July 2018 under a new, single body - the Australian Financial Complaints Authority (AFCA). AFCA will be an industry-funded complaints resolution body for all financial and superannuation disputes, overseen by ASIC, which will be provided with stronger powers to oversee the new EDR body. The SCT, FOS and CIO will continue to operate until they are wound down by 1 July 2020.