Remember, limited services apply from 22 April ahead of the APSS merger with Australian Retirement Trust on 30 April.

17 December 2018

Christmas 2018 - New Year 2019

APSS holiday operating hours

We’re open to take your calls throughout the Christmas-New Year break, but please note that the APSS member service centre is closed on Christmas Day, Boxing Day and New Year’s Day; and operates shorter hours (9am until 3pm) on 24 and 31 December.

SuperPhone 1300 360 373 remains open as usual between 9am – 5.30pm (Sydney time) on all other days, and you will be able to login to your accountOpens in new window as normal thoughout this period.

Wishing all our members a very Merry Christmas, and a prosperous, super new year.

31 October 2018

Accumulating Super

APSS Member Savings accounts, including Spouse and Rollover accounts, are designed to help you accumulate super over time by adding and investing your own super savings. Basically, they work like a bank account but with some important differences as the feature article of the latest issue of your member newsletter, Insight, explains. Read InsightOpens in new window.

3 September 2018

Your 2018 annual report is ready

Your annual report is your yearly update on the investment performance, management and financials of the APSS, covering the 12 months to 30 June 2018. It also reports on progress made towards achieving the strategic objectives set by the APSS Trustee during the 2017-18 financial year. It's now available for you to download under the 'Publications & Forms' tab of this site, in the 'Annual report' section.

Your 2018 annual report forms part of your `Periodic Statement' for this year. You should read it alongside your personal member benefit statement, which you should receive by the end of September. If you are a Pension member, you can expect your Pension statement within the coming week.

Call 1300 360 373 if you have any questions.

27 July 2018

Super tips for 2018-19 : Get more out of your super this financial year

In the countdown to the end of last financial year, we encouraged you to consider three questions to get more out of your super. Those questions are still relevant in the new financial year that began on 1 July 2018. Your June and March 2018 editions of Insight have more details. Read them now .

11 July 2018

Member surveys to help us know and serve you better

We are always striving to serve you better. You can help us do that by providing feedback about your experiences dealing with our service representatives. We are conducting surveys of members who have called SuperPhone 1300 360 373 this year. If you're one of those members, then please be aware that you may receive a call from an independent research firm called 'csba' and/or an email from APSS to survey your experience and consider how we can improve it in future. We hope you can participate if asked, and thank you for your time.

9 May 2018

2018 Federal Budget update

There was relatively little about super in this week's Government's budget, but there were still a few proposed super changes focussed mainly on younger people, those with small account balances, and those already retired. Remember that these are currently proposed and not yet law. The relevant headlines included:

  • Exit fee ban: A ban on exit fees deducted from superannuation accounts. This is not relevant in the APSS as exit fees have never applied.
  • Lost super: Superannuation funds will be required to transfer all inactive superannuation accounts with balances below $6,000 to the Australian Taxation Office (ATO).
  • Insurance: Insurance will be offered on an 'opt-in' basis for: members under the age of 25, members with low balances (less than $6,000), and members whose accounts that have not received a contribution in 13 months and are inactive.
  • Low balance accounts: A 3% annual cap on passive fees charged to members to protect low super account balances under $6,000 will be introduced.
  • Super guarantee op-out for high-income earners: High-income earners with multiple employers will be allowed to nominate that their wages from particular employers are not subject to the Superannuation Guarantee (SG) from 1 July 2018.
  • Tightening rules for tax deductions on personal contributions: The ATO will be developing a new compliance model for deducting personal super contributions.
  • Work test exemption for recent retirees: A limited one-year exemption from the work test will be introduced for voluntary super contributions for people aged 65-74 with superannuation balances below $300,000.
  • Pension Loans Scheme: Extending the Pension Loans Scheme to everyone over Age Pension age and increasing the maximum fortnightly income stream.
  • Retirement income: A requirement that super fund trustees formulate a retirement income strategy for fund members and a requirement to simplify and standardise disclosures concerning products offering retirement income.
  • Pension Work Bonus: Increasing the Pension Work Bonus from $250 to $300 per fortnight to allow pensioners to earn up to an extra $1,300 a year without impacting their pension payments and extend the Pension Work Bonus to self-employed retirees who will be able to earn up to $300 per fortnight without impacting their pension.

There were no major reforms proposed in relation to the tax rules for superannuation or the legislated schedule for increasing the Superannuation GuaranteeOpens in new window to 12 per cent by 2025.

Most of the proposed changes are slated to take effect from 1 July 2019. We'll bring you more information on the most relevant items in future editions of your member newsletterOpens in new window Insight, generally after the proposals become law.

For now, you may wish to read more at in new window.

30 April 2018

Achieve your personal best this end of financial year

Now that the 2018 Commonwealth Games are behind us, it's time to focus on another type finishing line - the end of the financial year. In the latest edition of the member newsletter Insight, we consider three questions that might help you get more out of your super:

  1. Have I saved enough super this financial year?
  2. What Government incentives might I benefit from before 30 June?
  3. Am I paying too much super tax or fees?

These are relevant questions for the new financial year too, which will also bring some fresh incentives to do more with your super if you're saving to buy a first home or downsizing to a cheaper one in the lead up to your retirement.
Read the March 2018 InsightOpens in new window for more details.

31 January 2018

How your super is invested

We started 2018 with around $7.75 billion of assets invested in the APSS. A little more than half of this money is invested to provide APSS Defined Benefits to employee members. A little under half is money you have saved in the APSS and invested into the four APSS investment options. In the latest edition of InsightOpens in new window, we take a visual tour of the APSS investment structure to see how your super is invested, and how were introducing more diversity in the investment mix. Read InsightOpens in new window and explore our new interactive.

2 January 2018

Wishing all our members a super new year!

We wish you a happy and prosperous 2018. Here are 6 things you may want to do with your super this year:

  1. Consider saving more in your super.*
  2. Think about your investment choice (and 'count the cost of cashOpens in new window' if you're invested only in the Cash option). Login to MemberAccess to revise your choice if you need to.
  3. Sign up your partnerOpens in new window as an APSS spouse member.
  4. Learn about your APSS Defined BenefitOpens in new window and how it's different to your Member Savings.
  5. Check your insuranceOpens in new window if you're a Spouse or Rollover member.
  6. Learn how to use an APSS PensionOpens in new window to transition to retirement and turn your super into retirement income.

Call SuperPhone 1300 360 373 if you want more information.

*Australia Post employees looking to start, stop or change your regular contributions to the APSS now need to login (via 'Pay & leave') to 'Employee Self Service' at in new window and click on the 'Superannuation' tab. For help, contact Australia Post Shared Services on 1300 363 772. If you are employed by an Associated Employer, you need to contact your payroll or HR area.