Remember, limited services apply from 22 April ahead of the APSS merger with Australian Retirement Trust on 30 April.

If you have a question, or wish to provide feedback on this website, you can contact us by email, calling 1300 360 373 or writing to us.

  • Email us at
  • By calling SuperPhone on 1300 360 373 between 9am and 5.30pm (Sydney time) weekdays.
    If calling from overseas, please dial +61 2 8571 6780. 

  • By writing to us at APSS Locked Bag A5005, Sydney South NSW 1235.

Need help in a language other than English?

If you need help from someone who can speak a language other than English, the APSS will try to help but please note that we will be unable to cater to everyone. We will refer you to the Translating and Interpreting Service (TIS National), an interpreting service provided by the Australian Government’s Department of Home Affairs. See in new window for details